How to Track Social Media Engagement in LEADSORBIT?

Tracking social media engagement in LEADSORBIT helps you measure how your content performs across connected social media accounts. By reviewing engagement statistics, you can identify top-performing content, monitor audience activity, and improve your future social media strategy.

View Social Media Statistics

Follow these steps to access your social media statistics in LEADSORBIT.

  1. Navigate to Marketing → Social Planner.
  2. Click the Statistics tab.
  3. Select the connected social media account you want to review.
  4. Choose the desired date range to filter your statistics.
  5. Review the statistics dashboard to view your social media performance.
  6. Monitor engagement metrics such as Likes, Comments, Shares, Impressions, and Reach.
  7. Compare engagement across your connected social media accounts to evaluate performance.
Statistics tab displaying social media engagement metrics inside LEADSORBIT

Statistics tab displaying social media engagement metrics inside LEADSORBIT

Best Practices

  • Review your social media statistics regularly to monitor engagement trends.
  • Compare performance across different social media platforms to identify your most effective channels.
  • Use engagement insights to determine the best times and content types for future posts.
  • Monitor statistics using consistent date ranges for more accurate performance comparisons.
  • Review high-performing posts to help guide your future content strategy.

Common Issues

  • No statistics available: Ensure your social media account is connected and has published posts within the selected date range.
  • Statistics not updating: Allow time for the connected social media platform to synchronize the latest engagement data.
  • Unable to view statistics for a social media account: Verify that the account is connected and that you have the required permissions to access its statistics.
  • Missing engagement metrics: Some performance data may take time to appear after a post is published. Refresh the Statistics page and check again later.