How to Create Chat Widget in LEADSORBIT?

1. Navigate to Sites → Chat Widget from the main menu.
2. Click + New.
3. Select the type of chat you want to create (e.g., All in one chat, Live chat, SMS/Email chat, Facebook chat, Instagram chat, WhatsApp chat, Voice AI).
4. Click on the type of chat you selected to create the widget.
5. After creating the widget, update the widget name for identification.

Selecting chat type and automatic widget creation in LEADSORBIT

1. Navigate to the Style tab.
2. Configure Appearance settings:
   • Chat prompt
   • Chat icon
   • Theme
   • Welcome message
3. Configure Widget Customization settings:
   • Avatar image
   • Widget position
   • Widget dimensions
4. Click Save to apply the changes.

Appearance and Widget Customization settings inside LEADSORBIT

1. Navigate to the Chat Window tab.
2. Set the Chat Window Title and Intro Message for visitors.
3. Mark mandatory fields, such as Name, Phone, Message, if required.
4. Click Save to apply changes.

Chat Window tab with Title, Intro, and mandatory fields

1. Go to the Messaging tab.
2. Set acknowledgements and language options.
3. Click Save to apply changes.

Messaging tab options inside LEADSORBIT

1. Click Get Code or Get it for WordPress to copy the widget embed code.
2. Paste the code into your website or landing page.
3. Test the widget on your website to ensure it loads correctly and captures leads.

Copying embed code and testing the widget on the website

• Use a clear and engaging welcome message.
• Ensure mandatory fields capture essential lead details.
• Test the widget on different devices to ensure proper display.
• Monitor chat activity to respond promptly to leads.

Widget not appearing on the website:
Verify that the embed code is pasted correctly on the website.